Privacy Policy – Applied Cleaning Services

Applied Cleaning Services Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Applied Cleaning Services Ltd
Unit 20, The Slipway
Port Solent
Portsmouth
PO6 4TR

Email: sales@acsl.one
Telephone: 0203 302 5808

Applied Cleaning Services Ltd is the data controller responsible for your personal information.

2. Information We Collect

We may collect and process the following types of personal information:

Information you provide

This may include:

• Name
• Company name
• Job title
• Postal address
• Email address
• Telephone number
• Details of enquiries
• Information submitted through our contact forms
• Information provided when requesting quotations
• Any correspondence you send to us

Information collected automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring website
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Deliver our cleaning services
• Manage customer relationships
• Process payments where applicable
• Improve our website and services
• Maintain website security
• Comply with legal obligations
• Send marketing communications where you have consented to receive them

4. Our Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal data on one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests, provided these do not override your rights and freedoms

5. Marketing Communications

Where you have given your consent, we may contact you regarding our services, offers and company updates.
You may withdraw your consent or unsubscribe at any time by:

• emailing us at sales@acsl.one
• contacting us by telephone
• using any unsubscribe link included within our marketing emails

6. Sharing Your Information

We do not sell your personal information.
We may share your information where necessary with trusted third parties, including:

• IT support providers
• Website hosting providers
• Cloud storage providers
• Payment processors
• Professional advisers
• Government authorities where required by law

All third parties are required to protect your information and only process it in accordance with applicable data protection legislation.

7. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place as required under UK GDPR.

8. Data Security

We have implemented appropriate technical and organisational measures to safeguard your personal information against:

• unauthorised access
• accidental loss
• misuse
• disclosure
• alteration
• destruction

Although we take reasonable precautions, no internet transmission or electronic storage system can ever be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements. Retention periods may vary depending on the type of information and legal obligations applicable.

10. Your Rights

Under UK GDPR, you have the right to:

• request access to your personal information
• request correction of inaccurate information
• request deletion of your information in certain circumstances
• request restriction of processing
• object to processing based on legitimate interests
• request transfer of your data where applicable
• withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

11. Cookies

Our website uses cookies and similar technologies to improve functionality, analyse website usage and enhance your browsing experience.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
For further information, please see our Cookie Policy.

12. Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites. We recommend that you read their privacy policies before providing any personal information.

13. Children’s Privacy

Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business operations.
The latest version will always be available on our website, together with the effective date shown at the top of this document.

15. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us: